FAQs

Damaged Items: 

If any item is damaged when you receive it, please let us know within 24 hours of receiving your order. If you contact us after the 24 hours, we cannot accept damaged items.

Where can I buy your products?

Our products are available for purchase through our website www.shopeunoia.com or at The Pilates Lab in Karachi

What is your exchange and return policy?

We have a strict no exchange and no return policy. All sales are final. 

In how many days will I receive my order?
Our processing time is 3-5 working days. You will be notified when your order has been shipped. 
PLEASE NOTE:
We reserve the right to cancel any order based on past customer relationships.